New Products Group at the “ReService: Customer First” CX conference!

On October 17, Unit.City hosted a huge event attended by representatives of leading Ukrainian and international business organizations. Borys Tsomaya, Marketing Director of New Products Group, took part in the panel discussion “Customer Experience at a New Speed”. Together with top managers from Aurora and Uklon, he discussed how service can become a key business advantage in today's market. In addition, representatives of leading companies shared valuable practical advice on how to improve the customer experience.

On top of some great discussions, this event served a noble purpose: 100% of the proceeds from ticket sales went to the Ukrainian Armed Forces. The organizers also held a charity auction and raised funds to support the defense forces. This goes to show how important it is to support the country not only with words but also with actions. We exhibited our EXTRA LIFE branded stand at the conference and served our drinks to the attendees to give them a boost and raise our profile.

We hope that the insights gained at the conference will help attendees to improve their customer experience and raise the level of service in their companies.